Shipping & Delivery
If you wish to ship to a billing address other than your billing address, you MUST use Paypal™ to check out, credit or debit card orders other than to the confirmed card billing address will be cancelled.
We reserve the right to cancel any order at any time, for any reason.
International orders MUST be paid for using Paypal™.
- We ship to the following countries:
- Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, The Netherlands, New Zealand, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland The USA, and, if you're lucky enough to live there, The Vatican City!
- We cannot ship to P.O. Boxes, B.F.P.O. addresses or A.P.O. addresses. We reserve the right to refuse orders where the shipping information does not match the billing information - this is at our discretion, please contact us before ordering if this is likely to be an issue.
- Our order times are estimated, and are calculated in working days. If your order is placed after 1pm, it will count for the next working day.
- Our working days are Monday to Friday, orders typically take 2-3 working days to be delivered. If you need your order in a hurry, get in touch and we'll try to help.
- Budget shipping does take longer (typically 3-5 working days). Please do not choose budget shipping if you need your order in a hurry!
We ship all of our orders via a recorded express delivery service. If you have any queries about the whereabouts of your order, you are able to view the tracking details for your order by logging into your account.